TERMS OF SERVICE
By using this website or placing an order with Salty Neighbor, you agree to these terms.
Product descriptions, prices, availability, and other website content may be updated or corrected at any time. We reserve the right to cancel or refund an order if a product is unavailable, an order cannot be fulfilled, or information on the website is materially incorrect.
Customers are responsible for providing accurate billing and shipping information when placing an order.
Orders are subject to our Shipping & Returns policy. Because our products are food items, we do not accept returns or exchanges. If an order arrives damaged, incorrect, or otherwise not as it should be, contact us within 7 days of delivery so we can address the issue.
All Salty Neighbor branding, original photographs, graphics, product descriptions, and other original website content may not be reproduced or used commercially without permission.
Questions about an order or these terms can be sent to orders@saltyneighbor.com.
PRIVACY POLICY
Salty Neighbor collects information you provide when you place an order, contact us, or interact with our website, such as your name, email address, shipping and billing information, and order details.
We use this information to process and fulfill orders, provide customer service, communicate with you about your order, and operate and improve our website.
Our website and store are hosted by Squarespace. Payment, shipping, analytics, and other service providers may process information as necessary to provide their services. Salty Neighbor does not sell your personal information.
If you choose to sign up for marketing emails, we may use your email address to send them. You can unsubscribe at any time.
Our website may use cookies and similar technologies for essential site functions and services provided through Squarespace.
For questions about your personal information, contact us at support@saltyneighbor.com
SHIPPING POLICY
Because our products are food items, we are not able to accept returns or exchanges.
If your order arrives damaged, incorrect, or otherwise not as it should be, please contact us within 7 days of delivery. Please include your order number and, if applicable, a photo of the damage so we can get it sorted out.
Depending on the situation, we’ll replace the affected item or issue a refund.